Axis Bank · Retail Assets

I turn complex
processes into
scalable solutions.

Kaushal Darji — Business Analyst in Mumbai. Five years across lending, UPI payments and merchant acquiring: writing the rules, testing them, and deleting the manual work in between.

See the work Play Loan Desk
Experience
5+ yrs
Manual hours saved / Daily
30+
Domains
3
Playable game
1

Where to go

Resume

Axis Bank, Kotak, Health Prime — the full timeline and skills.

Projects

Merchant Management System, UPI flow rework, QA tooling, bots.

Blog

Notes from the field on lending, payments, testing and automation.

Case file

Kotak Mahindra Bank

The payments journey, hop by hop

An UPI payment & its confirmation passes through more systems than anyone remembers. Mapping the whole chain on one page changed the conversation from "is it fine?" to "which of these still earns its place?" — and that's how hops got removed from our UPI flow.

Read the note