Blog
Notes & thinking.
Short essays from the field — new posts land whenever something teaches me a lesson.
Payments
2026-06-10
What I learned removing hops from a UPI flow
Every extra system a payment passes through is another place it can die. We took some out — here's what that actually involved.
Read → Testing 2026-04-02UAT is not QA, and treating it that way costs you
QA asks whether the system does what the spec says. UAT asks whether the business can actually do its job. Different questions, different people.
Read → Automation 2026-02-15The 45-minute report nobody should be making by hand
One recurring report was eating 15+ hours a month across the ops team. The fix took less effort than the meetings about the fix.
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