← All posts

Automation 2026-02-15

The 45-minute report nobody should be making by hand

Every operations team has one: the daily report. Pull from two systems, paste into a template, fix the formatting, send to six stakeholders. Forty-five to fifty minutes, every single day, done by someone paid to think.

It survives because it is nobody's project. It is too small to make a roadmap and too routine to complain about. That is precisely what makes it a good target — no committee will fight you for it.

I wrote a Python bot that assembled the same report in about two minutes. Fifteen manual hours a month came back to the team. The build was straightforward; the real work was pinning down the definition of each field, because two stakeholders had been reading the same column differently for a year.

That's the pattern I keep seeing. Automation is rarely blocked by technology. It is blocked by the fact that nobody has ever written down what the number means.

More notes from the field

Back to the blog